Terms of service

Last Updated: June 2026

1. Introduction

This website is operated by VITAVORA Wellness Ltd. Throughout the site, the terms “we”, “us” and “our” refer to VITAVORA Wellness Ltd. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Health Disclaimer (Critical for Shilajit & Coffee)

The products and claims made about specific products on or through this site have not been evaluated by the Food Standards Agency (FSA) or the Medicines and Healthcare products Regulatory Agency (MHRA).

Our products (including Shilajit Coffee and supplements) are not intended to diagnose, treat, cure, or prevent any disease.
Consult with a healthcare professional before starting any diet, exercise, or supplementation program, especially if you are pregnant, nursing, or have a pre-existing medical condition.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Products and Services

Certain products, such as our Limited Edition Solstice Blends, may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store.

6. Modifications to Prices and Service

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which is compliant with the UK GDPR and Data Protection Act 2018.

8. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

10. Contact Information

Questions about the Terms of Service should be sent to us at support@vitavorawellness.com
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Company Number: 16967156